What are the common exclusions and waiting periods on a credit life policy?

Key takeaways

  • The exclusions on credit life cover are governed by regulations under the National Credit Act.
  • The insurer can exclude cover for pre-existing conditions you were aware of in the 12 months before you took out the cover.
  • The exclusion on cover for retrenchment can only be for retrenchments in the first three months of the policy or for retrenchment you were notified of within the three months before you took out the policy.
  • Claims can also be excluded if you take voluntary retrenchment or a voluntary cut in pay.

The exclusions on credit life cover are governed by regulations under the National Credit Act.

A FINANCIAL LIFE SAVER 

In recent years, the slowing economy and Covid-19 pandemic have resulted in many people being retrenched, without an income or with a reduced income. Here are some scenarios to make it easier for you to understand when your credit life insurance has you covered.

Scenario 1:

You bought a new laptop in March with a repayment period of 24 months while you were still employed and earning a salary. You were retrenched two months later in May as a result of the national lockdown in response to the Covid-19 pandemic. In terms of the National Credit Act regulations, your credit life policy does not have to cover you because of the exclusion which states that you are not covered if you are retrenched within the first three months of taking on debt with a term of six months or more.

Scenario 2:

You bought a new laptop in January with a repayment period of 24 months with a view to starting your own business later in the year. However, you were retrenched four months later in May. The insurance cover must settle the amount payable for the shortest of the following three periods:

  • 12 months,
  • The remaining period of the credit agreement; or
  • Until you find employment or are able to earn an income.

Scenario 3:

You bought a new television set in March with a repayment period of six months while you were still employed and earning a salary. You were retrenched two months later in May. In terms of the National Credit Act regulations, your credit life cover must cover your debt for the shortest of the following two periods:

  • The remaining period of the credit agreement; or
  • Until you find employment or a new source of income.

Scenario 4:

You bought a new fridge in March with a repayment period of 12 months while you were still employed and earning a salary. Your salary was reduced by 40% in tough economic times. Unfortunately, you are not covered by your credit life insurance.

Scenario 5:

You bought a new laptop at the beginning of July with a repayment period of 24 months while you were still employed and earning a salary. However, you had been notified a month before, in June, that you would be retrenched effective from the end of July. In terms of the National Credit Act regulations, you are not covered because of the exclusion which states that you are not covered if you had been given notice that you would be retrenched before you bought the laptop on credit.

This means the only exclusions from cover for death and permanent disability are if your death or disability arises from:

  • The abuse of alcohol or drugs;
  • An injury you wilfully inflicted on yourself or committed or attempted to commit suicide;
  • Active participation in a war or an operation like a war, a civil war or rebellion;
  • The use of nuclear, biological or chemical weapons, or any radioactive contamination;
  • Your participation in criminal activities;
  • Your participation in hazardous activities such as mountain climbing, bungee jumping and speed racing;
  • Any pre-existing condition you were aware of in the 12 months before your cover started. Credit life cover is typically not underwritten, which means the insurer does not calculate your premiums based on your actual risk. When you come to claim, however, the insurer will check to see if your death or disability was a result of a pre-existing condition and if it was, cover for that condition will be excluded.

The regulations under the National Credit Act state that if you disclose a condition when you take out cover, that condition may only be excluded if the life insurer clearly informs you that it is a specific exclusion.

The only exclusions from cover for retrenchment or an inability to earn an income are:

  • Retrenchment or termination of employment within the first three months of the life of your policy when the term of the policy is for more than six months. This is effectively a waiting period for retrenchment.
  • Retrenchment that you were notified about within the three months before you took out the policy.
  • If you are dismissed for wilfully violating an established conduct rule, misconduct or failing to do your job.
  • If you voluntarily forfeit your salary, wages or other employment income.
  • You take voluntary retrenchment or termination of employment.
  • You resign.
  • You retire.
  • You participate in an unprotected strike.

No waiting periods may be applied if your cover is for short-term credit with a term of one month or less.